General commercial and delivery term

I. GENERAL PROVISIONS

1. These General Commercial and Delivery Terms apply to the full extent unless the seller and the buyer agree some conditions otherwise in a purchase contract.

2. No alterations, amendments and supplements to these Terms and to a purchase contract shall be effective unless made by means of a written agreement of both contracting parties.

3. Any agreements, whether oral or written, made prior to the completion of a purchase contract by both parties shall become null and void unless included in the purchase contract or unless in compliance with these General Terms.

4. Offers are only binding if this is indicated in writing therein.

II. DELIVERY OF GOODS

1. The delivery of goods is effected under a purchase contract concluded between the buyer and the seller, or under a purchase order placed by the buyer and a written confirmation of the purchase order by the seller, which constitutes the conclusion of a purchase contract.

2. The term of delivery of goods is indicated by the date given in the purchase contract. Should the seller anticipate that a delay of delivery might occur, the seller shall inform the buyer of the change.

3. In the event of such occurrence that cannot be anticipated at the time when the purchase contract is signed and that will form a bar to the performance of contractual obligations by the seller, the seller is entitled to postpone the term of performance by the time of existence of such occurrence and by a reasonable time necessary to start up its normal operation.

4. The seller has the right to fail to observe the agreed terms of delivery due to the following causes:
   a/ act of God
   b/ breakdown of technological equipment
   c/ administrative measures
   d/ shortage of power or basic materials

5. Should the above mentioned causes persist for more than one month from the date of the agreed term of delivery, both the seller and the buyer have the right to withdraw from the contract without claims for compensation.

6. Transport of goods is carried out upon an agreement of the seller and the buyer stipulated in the purchase contract. The delivery of goods is subject to the provisions of INCOTERMS 2000.

III. TERMS OF PAYMENT

1. The terms of payment are stipulated in the purchase contract.

2. A payment is considered to be effected when the due amount as per invoice is credited in full to the bank account of the seller. The buyer will be in default of payment of an invoice if the due date mentioned in the invoice is not observed.

3. If the buyer is in default of payment the seller is entitled to retain deliveries not yet performed under all purchase contracts concluded with the buyer. This, however, will not constitute a breach of contract or a right to withdraw from the contract.

4. If the buyer is in default of payment of an invoice, the seller is entitled to charge the buyer with an interest on late payment amounting to 0.05% of the amount outstanding for each day of the delay, starting from the due date of the outstanding amount to the day when this amount is credited to the bank account of the seller.

IV. RIGHT OF OWNERSHIP TO THE GOODS

1. The buyer acquires the right of ownership by paying the purchase price in full. The seller and the buyer can agree in writing other date of acquisition of title, or the way of disposal of the goods before the passage of ownership onto the buyer.

V. COMPLAINTS

1. The buyer is obliged to inspect the goods during acceptance.

2. The claims of the buyer in the event of delivery of defective goods will lapse unless presented in writing within 14 days from the date of delivery to the seller.

3. When making a complaint, the buyer shall mention all the necessary details of the defect. The seller has a right to inspect the goods about which the complaint is made or to have the goods inspected by an authorized person.

4. The seller can, at its option, either replace the defective goods, or repair them, and/or have them repaired, or give an adequate discount.

5. Natural differences in colour and structure do not constitute grounds for complaint. The applicable PN and EN standards are of crucial importance when considering justification of a claim.

6. Differences in quantity within + or - 5% do not constitute grounds for complaint.

VI. FINAL PROVISIONS

1. The goods are manufactured in accordance with valid PN and EN standards.

2. Liability of the seller is governed by these "General Terms" only. Any claims, including claims for damages are precluded unless stated in these "General Terms".

3. The place of business of the seller is the place of performance of deliveries under a contract.

4. Any disputes that might arise between the parties in connection with the performance of contractual obligations shall be resolved in an amicable way. If, however, a dispute cannot be settled by an agreement, it is agreed that such dispute shall be submitted to the court of law having jurisdiction according to the place of business of the seller.

Storage and freight

We will provide you with advice regarding transport and preservation of our products.

The inevitable properties of plywood materials include shrinkage, width or length swelling and winding, which are due to the nature of wood material. Some defects may be avoided by careful processing, yet many of such discrepancies are due to ill storage or improper processing practices as not all the consumers may be aware of plywood characteristics.

Incorrect handling in storage and further processing result in twisting and winding.

Plywood materials may not be stored in open-space areas, not even under open sheds (except for the foil lined pieces). These materials shall be stored in dry, closed and dust free premises without any significant deviations in temperature or relative humidity.

Besides the above conditions, these materials may not be stored in the close vicinity of heating units (space heaters, etc.).

It is recommended not to set these sheets on the edge or to lean them against walls (see Fig. A). These materials must always be stored is stacks laid horizontally on dry and level bearers. These bearers shall be identical in thickness and laid in order to prevent any creeping (see Fig. B,C). It is not recommended to process any plywood materials immediately after delivery. These should be rather kept at the workshop for a certain period to attain the humidity level of processing environment.

Plywood materials can be transported by train or road haulage, whereas the load shall be fixed properly and secured (e.g. with tarpaulin) to ensure protection from direct effect of weather conditions.

Terminology